Terms and Conditions
Churchtown Farm is a family campsite.
Our guests enjoyment and safety always comes first and for this reason we ask you to read our Terms and Conditions before making a booking.
Bookings:
We cater for families and couples only and we cannot accept bookings for groups. We may turn down any booking we do not feel is appropriate for our environment.
Deposits to confirm bookings are non-refundable in the event of cancellations by you and they cannot be transferred to the following year.
On arrival please park in the carpark and check in at reception. All dates booked must be honoured and paid for.
We recommend that you ensure you have adequate holiday insurance in place to cover cancellations.
Full payment is required when booking a 2 or 3 night stay which is non-refundable.
If you need to make changes to your booking you must phone us well in advance of your arrival date. (This may incur a charge)
No refunds will be given if you leave the site before the end of your booked holiday.
The Management reserve the right to reject unwanted vehicles or converted units. If you have an unusual vehicle/unit, please check with us to ensure it us suitable for use on site, prior to booking.
We reserve the right to refuse bookings and/or permission to occupy any pitch at any time.
Pitches
Please tell us the size of your unit, including tents, when making your booking so that we can allocate you a pitch large enough for your needs.
One family or a maximum of four adults per pitch.
Maximum tent size 10m by 5m.
One pup tent per pitch. Maximum size 2m x 2m, two under 18 year olds only.
We will try our hardest to allocate the pitch of your choice, but acceptance of a booking is not conditional on the allocation of a particular pitch.
Arrival is from 11am, but if you expect to arrive later than 5pm please let us know. Should you decide to travel down overnight we have a holding field that you can park in until your pitch is ready. Please arrange this prior to your arrival.
On the day of your departure please vacate your pitch by 10am so that we can have the pitch ready for the next guests.
Only one car per pitch. Additional vehicles/trailers/boats must be parked in the holding field with prior arrangement and at an additional cost. These will be parked at the owners risk.
Portable BBQ’s on concrete blocks (provided) are allowed.
Dogs:
We welcome up to two dogs per pitch.
We accept most breeds apart from Dobermans, Rottweilers or Pit Bulls due to insurance purposes.
We ask that you:
Keep dogs on a short lead at all times.
Exercise them off the site or in the dog walking area above the carpark.
Clean up after your dog.
Do not leave your dog in your unit or unattended at anytime.
We reserve the right to ask that the owner removes their dog or any other pet from the site if it is a nuisance or danger to other guests.
Day Visitors:
Please advise us if you wish to have visitors during your stay. You are responsible for your guests and the payment of their parking fee whilst on site. Please ask them to report to reception on their arrival with their car registration number. There is a parking charge of £5 per day (maximum of one vehicle). Vehicles are parked in the designated area at the owner’s risk.
Site Rules/Behaviour Standards
We want all of our guests to have an enjoyable stay whilst at Churchtown Farm and therefore ask that all guests respect our standards of behaviour:
To act in a polite and considerate manner towards our staff and other guests.
To ensure children are not disruptive or a danger to themselves or others, parents/guardians are reminded that they are responsible for their children at all times. Parents are asked to ensure that their children do not play in or around the toilet block area or other people’s units. Do not allow them to congregate in areas you cannot supervise.
No ball games, riding bicycles or scooters after 9pm or when dark.
No noise or disturbance after 10pm.
No remote controlled helicopters or drones, for the safety and privacy of other guests.
Health & Safety:
For the well-being and safety of everyone on site we ask that you respect the following guidance:
There is a strict speed limit of 10mph.
Please drive slowly through the farmyard – observe vehicles turning or reversing.
In the interest of safety, skateboards and hoverboards are not allowed on site.
Please make yourself aware of the fire assembly point.
No open fires or fire pits allowed on site. No BBQ’s to be placed on the ground.
No hot BBQ ashes are to be put in the bins.
No vehicular movement on site between 11pm and 7am.
General:
If you lose anything whilst staying on site, please report it to reception. We cannot accept any liability for any lost or stolen property.
Place all rubbish/recycling in the bins provided. Please do not leave rubbish outside your unit due to seagulls.
No Electric vehicle charging point on site.
Vehicles may not operate commercially whilst on site.
Please do not use generators.
We will not be held responsible for any damage or inconvenience caused by extreme weather conditions.
The Management accepts no responsibility for any accidents, injuries, damage, theft or loss of equipment or personal belongings whilst staying on Churchtown Farm Caravan & Camping Site.
By failing to abide by these terms and conditions, you could be asked to leave the site with no refund.
We reserve the right to make changes to these conditions at any time if the need arises.